Endoscope Camera Software for Mac: Troubleshooting Guide

Are you experiencing difficulties using your endoscope camera software on your Mac? If so, this troubleshooting guide is here to help you resolve common issues and get back to exploring the world through your device.

Step 1: Connection Issues

Before reaching out to our team, please ensure that your otoscope is properly connected to your Mac. Check if the micro-USB or Type-C connection is secure and not loose. If you're using a micro-USB phone, flip the USB plug's piece from the otoscope and plug it into your phone. For Type-C phones, use the Type-C adapter to connect the otoscope.

Step 2: OTG Enabling

If you can't find the OTG options on your screen, you may need to enable it manually. For OnePlus users, flick downwards on the top side of the screen to turn on OTG. Oppo or Vivo brand users can find OTG in Settings > Additional Settings.

Step 3: Installing Endoscope Camera Software

You can install the endoscope camera software using the provided APK files for Android devices (OTG View or Inskam) or download it directly from Google Play. Please note that some devices may report the installation as 'unsafe' since you're not installing from Google Play.

Troubleshooting Tips

* If your device doesn't support USB Video Class devices, it's unlikely to work.

* Android support is on a case-by-case basis. If you can't find the otoscope device under 'Devices', please contact our team.

* If you only get a black screen, check your privacy settings.

Using XPLOVIEW Software

To use XPLOVIEW software on your Mac, follow these steps:

1. Open Finder > Application > xploview

2. Click 'Settings' > 'Devices' to select the otoscope device

3. Connect the Otoscope USB Plug to your computer

4. Click 'Finish' to complete the installation

5. Select your first language and click 'Next'

6. Click 'Browse' if you want to install to other folders

Mac Requirements

xploview.pkg (9.73MB) macOS 10.5 and later, 32 or 64 bit

Windows Requirements

xploview.exe (3.87MB) Windows XP, Vista, 7, 8, 10, 11, 32 or 64 bit

If you're still experiencing issues with your endoscope camera software, please don't hesitate to contact our team for assistance. We're confident that we can provide you with a satisfactory solution and help you get the most out of your device.

Endoscope camera software for mac